Whether you have a question about our products, need technical support, or would like to discuss a customized solution for your vehicle or fleet, our team is here to help.
Our team consists of trained specialists ready to assist you with installation, troubleshooting, and product advice.
You have specific needs and gaps to fill in your management. We take care of everything so you can focus on your operations.
We know your time is valuable. That's why we strive to respond to every request within one business day.
Whether you have questions, need technical support, or want to explore our solutions for your fleet, our team is ready to help.
Email: contact@iotab.ca
Telephone: 888-257-6731
Yes, installation is usually easy thanks to our guides and videos. We can also provide direct installation or train your staff if required.
We are a VAR (Value Added Reseller), which means we provide added value by offering integration, direct technical support and comprehensive training, beyond simply reselling the solution.
We offer onboarding, technical support, driver and company compliance, as well as IT services to integrate the solution with other systems, develop custom add-ins or create applications.
No, installation via the OBD port does not void the warranty, as a law prevents manufacturers from invalidating it for this type of connection.
We first invoice for the necessary equipment, then a monthly invoice is made by direct debit.
Yes, it is designed to be simple with guides and videos, and we offer support if needed.
Absolutely, we offer initial training during onboarding and periodic training to improve skills, as well as personalized reports.
Yes, we can handle data, breaches, reporting and payroll, so you can outsource all data use and application.
Yes, we can conduct a compliance audit to ensure that you meet all obligations.
Yes, you can customize alerts for drivers and receive notifications in the cab, by email, or via video if a camera is installed.
Yes, thanks to our open API and Marketplace, our solution integrates easily with other management software.
Geotab data is end-to-end encrypted with AES 256, and Geotab has FIPS 140-2, FedRAMP certifications and is GDPR compliant, thus ensuring maximum security and confidentiality.
